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Digital Marketing Manager
- 4017
- London
- The Original Tour
- Operations
- Permanent - Full Time
The Original Tour is seeking a commercially driven and data-focused Digital Marketing Manager to lead digital growth across our online channels.
This exciting role will be responsible for managing digital marketing and web agency partnerships, optimising digital and media spending, improving website and mobile app performance and enhancing the customer journey through data led decision making.
Key Responsibilities
- Lead relationships with digital marketing and web agency partners to deliver high performing campaigns and maximise ROI
- Develop and execute digital marketing strategies aligned with business objectives, commercial priorities and seasonal demands
- Manage and optimise paid media budgets including PPC, paid social, display, retargeting and affiliate marketing
- Monitor, analyse and report on the performance of all digital channels providing actionable insights and recommendations
- Act as the internal expert for the Ventrata platform identifying opportunities to improve merchandising, upselling, cross-selling and booking flows
- Lead the continuous improvement of website and mobile app UX/UI working with agencies and developers to enhance customer experience and conversion
- Manage website content, product presentation, brand standards and digital customer journeys across all online platforms
- Collaborate with the Commercial and Product teams to deliver innovative digital experiences, new products and cross-channel journeys
- Develop and manage the organic social media strategy across key platforms to drive engagement, brand awareness and respond to trends proactively
We're looking for someone with:
- At least 3 years digital marketing experience ideally within tourism, attractions, hospitality, transport or e-commerce
- Strong experience with GA4, Google Ads, Meta Business Manager, paid media and performance marketing
- A solid understanding of technical SEO and AI search optimisation
- Experience managing agencies, websites and digital development projects
- Strong analytical skills with the ability to turn data into actionable insights
- Experience developing social media and content strategies
Desirable
- Experience with Ventrata or similar booking/ticketing platforms
- Familiarity with CRO, A/B testing, and e-commerce best practices
- Experience in brand storytelling and visual content creation

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