We have a fantastic opportunity for a Ticket Agent to join our team based in Glasgow Airport. This is a part time role working a Friday, Saturday and Sunday.

You will be responsible for the promotion and sales of tickets on the Airport Service to customers.

Key Accountabilities:

• Selling the benefits of the Airport Service to prospective customers
• Generating sales of tickets for the Airport service
• Ensuring cash and card sales are accounted for with no shortages
• Providing excellent customer service
• Other duties commensurate with the role as deemed appropriate by your line manager

 Skills,/Experience

• Proven sales experience and a strong understanding of what makes good customer service
• Excellent communication and Interpersonal skills
• Computer literate 
• Numerate
• Customer focussed

Rewards & Benefits

• Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.