Operations Manager
- 3590
- Blantyre
- Operations
- Permanent - Full Time
- competitive
- Blantyre
We're looking for an experienced Operations Manager to lead cultural change, drive operational excellence, and create a high-performing, engaged depot environment across First Glasgow.
This is a senior leadership role with real impact. You'll lead teams across our Blantyre and Overtown depots, ensuring we deliver safe, punctual and reliable services while fostering a culture built on accountability, collaboration and continuous improvement.
Key Responsibilities
- Leading and developing high-performing depot leadership teams
- Delivering safe, punctual and cost-effective operations
- Driving continuous improvement through proactive performance analysis
- Owning depot compliance, governance and legislative standards
- Managing KPIs, budgets and operational performance
- Building strong relationships with trade union representatives
- Leading collision and injury reduction plans
- Ensuring effective workforce planning to meet service delivery needs
- Acting as the company's nominated Transport Manager (as defined by the Traffic Commissioner)
- Engaging with local communities and stakeholders to strengthen our presence and reputation
About You
- Proven experience leading operational teams at scale
- Strong stakeholder management, influencing and negotiation skills
- Experience delivering against budgets and performance targets
- A passion for safety and behavioural culture
- Excellent people management capability — coaching, development and engagement
- Commercial awareness and confidence working with operational data
- The ability to manage multi-site operations and travel as required
- A CPC in Passenger Transport is desirable, however a willingness to study towards this qualification is essential.
Salary - competitive plus up to 15% annual bonus
Rewards & Benefits
- Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
- We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
- Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
- Cycle to work scheme
- 25 days' holiday + bank holidays
- Holiday buy/sell scheme
- Pension scheme and chance to buy discounted First Group shares
- Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.
Applicants are advised that background checks will be conducted as a standard part of our recruitment process.

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