Welcome to First Bus

First Bus is one of the country's largest bus operators – taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

The Workday Integration Specialist is responsible for designing, developing, and maintaining integrations that connect Workday with other enterprise applications. This role ensures the seamless flow of accurate and secure data between First Bus systems, supporting operational efficiency and enabling reliable business processes across HR, Payroll, Finance, and wider business functions.

The Integration Specialist acts as the technical expert for all Workday integrations, providing hands-on development, solution design, troubleshooting, and continuous improvement to ensure Workday remains a stable and effective platform within the organisation's technology ecosystem.

Key Responsibilities

• Design, build, test, and deploy integrations using Workday EIB, Core Connectors, Workday Studio, and REST/SOAP APIs.
• Maintain and enhance existing integrations across HR, Payroll, Finance, IT, and third-party vendor systems.
• Ensure integrations follow Workday best practices, architectural standards, and organisational security requirements.
• Work collaboratively with IT, HR, Payroll, and other business stakeholders to gather integration requirements and understand data needs.
• Analyse data sources, map data fields, and define transformation rules to ensure data consistency and accuracy.
• Produce technical design documents and specifications for new or enhanced integrations.
• Monitor integration runs and system performance, proactively identifying errors or inefficiencies.
• Troubleshoot integration issues, perform root cause analysis, and implement fixes in a timely manner.
• Support end-to-end testing for system changes, Workday releases, and integration upgrades.
• Maintain integration documentation, including design specifications, data mapping, configuration notes, and support guides.
• Ensure all integrations comply with data governance, audit standards, security protocols, and privacy requirements.

Skills, Experience & Qualifications

• Solid experience in systems integration, preferably within a Workday environment.
• Strong proficiency with Workday integration tools (EIB, Core Connectors, Workday Studio) and experience working with REST/SOAP APIs.
• Solid understanding of data mapping, transformation logic, XML/XSLT, and integration security (OAuth, certificates, encryption, etc.).
• Excellent troubleshooting skills with the ability to identify, diagnose, and resolve issues quickly and thoroughly.
• Strong documentation skills and a structured, methodical approach to integration development.
• Familiarity with Workday functional domains (HR, Absence, Payroll, Finance).
• Experience supporting integrations in a large, complex, or multi-system environment.

Rewards & Benefits

• Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Enhanced maternity / paternity pay
• Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Please apply now. We look forward to receiving your application.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.