We are currently looking for an experienced Commercial Analyst to join the First Bus team on a 6-month fixed term basis. This role is hybrid and ideally based in Leeds; however, we are open to considering other UK locations for the right candidate.

Welcome to First Bus

Hello. First Bus is one of the country's largest bus operators – taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

About the role

The position will support the Revenue & Customer Proposition team in providing analysis and insight to the business on all aspects of revenue and customer performance.  The role will primarily be responsible for supporting our B2C Division at a time when growth and innovation are key aspects of the business strategy.

The successful candidate will play a big part in data led commercial decision-making with influence across senior internal stakeholders, and enable improved performance analysis, insight, and growth, along with contributing to the success of our customer strategy.

What will you be doing?

• Full understanding of individual market performance
• Ability to extract insight from multiple data sources and successfully present and influence senior members of the business
• Gain detailed knowledge of local trends and ability to advise on proactive interventions using data & analysis as a foundation.
• Assess new funding schemes and understand the impact to make localised recommendations for continuation or exit strategy. 
• Ensuring detailed knowledge of Concessions agreements to assist on negotiation and agreement.
• Ad Hoc analysis on Commercial priorities defined by business unit.
• Understand the need and relevance of reports and data requested by external stakeholders.
• Work closely with Finance to ensure revenue allocation is accurate across depots and ensure robust performance reporting based on Commercial activity of the business.
• Produce detailed budgets and forecasts for Volume, Revenue & Yield

About you

• Extensive experience as a Commercial Analyst, Commercial Manager or similar with a focus on supporting revenue and customer performance initiatives
• Demonstratable experience of interacting with senior business leaders and ability to be comfortable presenting and questioning decision making
• Understanding of a commercial business and how different factors interlink to drive growth
• Proven ability to integrate quickly into a new business and deliver immediate value
• Thorough, inquisitive and innovative mindset, with ability to think outside the box and question the norm
• Self-motivated, with ability to prioritise and manage multiple tasks simultaneously
• Excellent analytical mindset with broad commercial acumen and thought leadership, to generate meaningful, actionable insights on performance
• Advanced Excel skills and Power BI literate
• High levels of resilience with ability to take input and direction to run with a task, working on own initiative.

Rewards & Benefits

• Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Please apply now. We look forward to receiving your application.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.