Traffic Manager

  • 3141
  • London
  • Operations
  • Permanent - Full Time
  • Hounslow Heath Garage

Are you an experienced leader within the transport or logistics industry looking for your next challenge? We're seeking a Traffic Manager to join our team — someone who can motivate, engage, and inspire our drivers to deliver outstanding service every day.

As a key member of the operations management team, you'll be responsible for the day-to-day management of all platform staff, ensuring our garages run safely, efficiently, and to the highest operational standards. This is a demanding and rewarding role where your leadership will make a real difference.

 

What You'll Do

  • Motivate and engage drivers to maintain company standards in appearance, attendance, conduct, and performance.
  • Manage sickness and absence procedures effectively in line with company policies.
  • Provide advice, guidance, and welfare support to staff, taking proactive steps to assist them where needed.
  • Liaise with Trade Union representatives and collaborate across departments to achieve business goals.
  • Conduct route risk assessments and implement actions to improve safety and reduce collisions.
  • Support the claims and interventions process with Head Office and Company Claim Handlers.
  • Deliver comprehensive induction and probation processes for new employees.
  • Oversee disciplinary and attendance procedures, ensuring fairness and consistency.
  • Manage the exit interview process and ensure all leavers are processed correctly.
  • Support the Operations and Senior Traffic Managers with garage administration and payroll completion.
  • Monitor Key Performance Indicators (KPIs) and take proactive action to maintain high standards.
  • Ensure contract compliance and manage regular audits.
  • Coordinate responses to public correspondence and oversee lost property
  • Champion Health & Safety compliance, including reporting accidents and defective equipment.

 

About You

  • Proven experience in the bus, transport, or logistics
  • Strong leadership, communication, and organisational
  • Solid understanding of disciplinary and attendance procedures.
  • Budget and KPI awareness with the ability to analyse data for performance improvement.
  • Proficiency in Microsoft Word, Excel, and the Windows OS.
  • A good working knowledge of Health & Safety legislation.
  • IOSH or NEBOSH qualification preferred.

 

Why Join Us?

You'll be part of a dedicated, forward-thinking operations team that values safety, teamwork, and professional growth. We offer:

  • Competitive salary package

  • Opportunities for professional development and CPC progression

  • Supportive management team and positive workplace culture