Relief Trainer

Norwich Roundtree Way

£13.66 enhanced pay per hour when working as relief

39h, Secondment contract

Join us as a Relief Trainer and we'll take your career to the next level.

You will be accountable for training across the Business Unit, including operations, engineer and functional support teams.

You are responsible to work within and embed the governance framework set by Operations. Ensuring the operational excellence policies and procedures are adopted within the depot.
You will train new employees in accordance with all relevant legislation and company standards, providing updates and escalating key issues or concerns to the line manager.
You will be engaging front line colleagues though effective communication.

About the role
• Work with local managers to ensure that teams are competently trained, and to achieve agreed establishment requirements.
• Consistently deliver high quality training in line with frameworks and local guidelines, specifically, but not exclusively in the following areas:

• Instruct new recruits to DSA PCV standard and train on customer service and carry out driving assessments as appropriate
• Undertake theory tests and ensure adequate stock of theory certificates
• Driver CPC (classroon based) training to both new and established drivers
• Remedial support following critical incidents or driver skills assessment to restore confidence and competence

• Adhere to agreed processes to effectively induct new employees, ensuring trainees work in a safe manner in accordance to company safety policies and procedures
• Execute the local training and recruitment plans, maintain accurate records for all aspects of training and recruitment standards and performance
• Work collaboratively with colleagues to ensure positive relationships are maintained between the Training team and the business
• Ensure a comprehensive hand-over and coordination across shifts
• Undertake driving duties, as required
• Ensure an effective working relationship with recognised trade union representatives and officials
• Comply with requisition to pay procedures and delegated authorities
• Other duties commensurate with the role as may be deemed appropriate by the line manager

Skills & Experience

You are required to have NVQ Level 3 Driving Instruction experience (or equivalent will be considered), GCSE English Language, GCSE Mathematics, PCV licence

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strains of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Please apply now. We look forward to receiving your application.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.