We are currently looking for a Commercial Analyst to join the Divisional Revenue and Customer Proposition Team based in Leeds on a 6-month Fixed Term basis.

The successful candidate will support the Revenue & Customer Proposition team in providing analysis and insight to the business on all aspects of revenue and customer performance.  The role will primarily be responsible for supporting two of our biggest Business Units in Scotland and North & West Yorkshire at a time when growth and innovation are key aspects of the business strategy.

You will play a big part in data led commercial decision-making with influence across senior internal stakeholders, and enable improved performance analysis, insight, and growth, along with contributing to the success of our customer strategy.

What will you be doing?

• Full understanding of individual market performance and knowledge of all sales channels, ticket mix and demographics
• Regular contact with local Commercial Team to provide analysis and insight to the Commercial Plan
• Gain detailed knowledge of local trends and ability to advise on proactive interventions using data & analysis as a foundation.
• Voice of the Business Unit in Commercial App development and ensure user needs are fulfilled.
• Full Analysis on U22 Concessions Scheme in Scotland
• Assess new funding schemes and understand the impact to make localised recommendations for continuation or exit strategy.
• Ensuring detailed knowledge of Concessions agreements to assist on negotiation and agreement.
• Ad Hoc analysis on Commercial priorities defined by business unit.
• Understand the need and relevance of reports and data requested by external stakeholders.
• Work closely with Finance to ensure revenue allocation is accurate across depots and ensure robust performance reporting based on Commercial activity of the business.
• Assist in working on detailed budgets and forecasts.

What are we looking for?

• Demonstrated experience of working in an analytical role for 4+ years
• Thorough, inquisitive and innovative mindset, with ability to think outside the box and question the norm
• Self-motivated, with ability to prioritise and manage multiple tasks simultaneously
• Excellent analytical mindset with broad commercial acumen and thought leadership, to generate meaningful, actionable insights on performance
• Advanced Excel skills and Power BI literate
• Experience of effectively analysing problems and data, paying high attention to detail, and presenting solutions and information in a meaningful way to a diverse range of audiences.
• High levels of resilience with ability to take input and direction to run with a task, working on own initiative.
• Confidence in working alongside senior leaders in the business

Rewards & Benefits

• Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays (pro rata)
• Pension scheme and chance to buy discounted First Group shares
• Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.