Hello. First Bus is one of the country's largest bus operators – taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

We have a fantastic opportunity for a Staff Manager to join our Bramley depot on a full-time permanent basis.

Reporting to the Operations Manager, the successful candidate will provide support to the Operations Managers and to be responsible for the day-to-day running, enable safe, punctual, reliable and cost-effective delivery of services by managing, yet not limited to, all performance aspects of the driving team and any other depot based Operations staff.

The Day to Day

• Support the Operations Manager in the leadership, motivation, performance, safety, training, development and welfare
• Manage assigned key performance indicators.
• Appraise and improve staff skills and identify any training needs.
• Conduct any disciplinary, grievance or absence management reviews in accordance with Company policy.
• Ensure all drivers are inducted effectively.
• Provide assistance to customers and drivers.
• Provide input to staff planning.
• Ensure that staff welfare issues are dealt with effectively.
• Provide administrative assistance, as and when necessary, and prepare documentation for auditing purposes.

Skills/Experience

• Previous management or supervisory experience (within the bus/transport industry preferred, but not essential).
• Excellent computer skills
• Professional knowledge of Road Traffic Act and Employment legislation
• Ability to lead and inspire people to seek and follow operational best practice.
• Knowledge of employment legislation
• Excellent planning and prioritising skills
• Self motivated with a positive approach to change
• Teamwork and ownership
• Customer focus

Rewards & Benefits

• Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.